CAS SmartWe – APP Connection & Data protection

Comaxs Software Solutions customer privacy notice

This privacy notice tells you what to expect us to do with your personal information, when you use software solutions of Relaxs or Comaxs.

This statement specially made for our services about delivering software connections in and from Appstore’s of third party software. We never store information in our own servers, we will make software ‘talk’ from one solution to an other.

Herefore it is needed to record some data about the connection, there is no need to record detailed information about the content of the thirtparty software itself.

What information we collect, use, and why

By using our solutions we need to communicate betweens systems and information will be received and send between the different systems.
Sometimes it is needed to store data like parameters and other details to guaranty a good and efficient working solution.

 

In some situations, we collect (store) or the following information to For functional use of software:

  • Names and contact details
  • Marketing preferences (3th party - Mailchimp)
  • Website and app user journey information (3th party - Mailchimp)
  • Records of consent, where appropriate

 

We also collect or use the following information to For functional use of software:

  • Genetic information

Nevertheless,  we do never Use the information in any way or for our own advantage.

Lawful bases

Our lawful bases for collecting or using personal information for For functional use of software are:
• Consent
• Legitimate interest
• Collecting with a middleware softwaretool - anonymized data -
Where we get personal information from
• Third parties:
• Mailchimp, ExactOnline, and other middleware solutions
Connection is secured by API, and you need to allow us.

How long we keep information
The -anonymized data– will be stored for a maximum period of 1 year – 365 days.

Sharing information outside the EU
Where necessary, we may transfer personal information outside of the EU. When doing so, we comply with the EU GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organization, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Our contact details

Email                     legal@comaxs.nl

Address                4611HC, 39a Bergen Op Zoom, Netherlands

International Privacy notice – Appstore edition

Last updated

23 April 2024